An LPG counter that knows a refill from a deposit

Owner · once

Before your first sale

The LPG kit is switched on for your shop by POS Line support. When it is on, your POS turns into the LPG counter on every till, and that screen stays locked while the kit is on — nobody can switch the till to another style by mistake.

1. Open Store → Settings → LPG kit. The first time, a short setup appears.
2. Tick the sizes you sell — 6 kg, 11.8 kg, 15 kg, 45.4 kg — or add your own size.
3. For each size, type the deposit a customer pays for a cylinder they take without giving an empty (for example Rs 10,500 for 11.8 kg), and the cylinder price if you also sell cylinders outright.
4. Check the starting rate. It comes filled in from this month’s OGRA notified price; change it to your own selling rate if you charge more for delivery and handling.
5. Keep or edit the accessories pack — Regulator, Pipe 1.5 m, Single stove, Clamp pair — then finish the setup.
6. After setup, the same page holds your OGRA licence numbers, the tare (empty weight) of each size, and reorder levels — the number of filled cylinders at which a size turns red.

Cashier

The counter at a glance

One screen, five jobs. Pick the job at the top, tap a size, charge. The numbered parts below are the same in every job.

12345678

• 1The five jobs. Refill (swap), New + deposit, Sell cylinder, Fill by kg, Deposit return. Fill by kg only appears when your shop is licensed for it.
• 2Size tiles. Today’s price, how many filled and empty you have, and “×2 in cart” once added. A red filled count means that size is low.
• 3Weight check (optional). Type the gross weight from the scale; the screen takes off the tare and shows the net gas. It prints on the receipt.
• 4Accessories. One tap adds a regulator, pipe, stove or clamp.
• 5The order. Each line shows its job — “Swap · empty in”, “New · deposit” — and the weight. Add the customer here.
• 6Charge. When a deposit is due it reads “Charge Rs 3,186 + deposit Rs 10,500”.
• 7Today at the counter. Refills, new cylinders on deposit, deposits returned and empties received so far today.
• 8Shift and printer. The More ▾ menu next to them closes the shift and opens reports.

Cashier · most common

Refill (swap)

The customer hands over an empty and takes a filled one. You charge only the gas. The empty goes into your stock by itself.

1. Make sure Refill (swap) is selected at the top.
2. Take the customer’s empty and check it is the same size.
3. Tap the size tile. Tap again for a second cylinder, or use + on the order line.
4. Optional: put the filled cylinder on the scale and type the gross kg in Weight check. A green tick means the net gas is within 1% of the rated weight.
5. Add accessories if needed, then Charge and take payment as usual.

Cashier · needs a customer

New cylinder + deposit

The customer takes a filled cylinder and gives no empty. You charge the gas now and take a refundable deposit for the cylinder. The deposit is not a sale: it carries no tax and does not count in your sales figures — it is money you hold until the cylinder comes back.

1. Select New + deposit.
2. Add the customer (name and phone) in the order panel. A deposit always needs a name — it is how the money finds its way back.
3. Tap the size. The screen shows what the customer already holds and what they will hold after this sale.
4. Press Charge Rs … + deposit Rs … and take payment for the gas.
5. The Collect deposit sheet opens. Choose how the deposit was paid — Cash, JazzCash, Easypaisa, Card or Bank — type the cash received, and press Record deposit.
6. A deposit slip prints (DEP-…). Give it to the customer: it is their proof to get the deposit back.

Cashier

Sell a cylinder

The customer buys the cylinder outright and keeps it. No deposit is taken and nothing needs to come back.

1. Select Sell cylinder and tap the size.
2. Two lines appear together: the gas and the cylinder. They move as a pair — remove one and both go.
3. Charge as usual.

A size shows “No cylinder price set” until you type a cylinder price for it in LPG kit settings.

Licensed filling points only

Fill by kg

The customer’s own cylinder is filled on the scale — by rupees (“Rs 2,000 of gas”) or by weight (“2 kg”) — at today’s rate. This is only allowed at OGRA-licensed filling points, so the button appears only after the owner types the filling licence number and turns on Fill by kg in LPG kit settings. The licence then prints on every receipt.

1. Choose By rupees or By kg and type the amount, or tap a quick chip (Rs 500, Rs 1,000, Rs 2,000, 2 kg, 5 kg).
2. Under Customer’s cylinder, pick its size. The fill can never go past what that cylinder holds — if the amount is more, the screen caps it and shows the price actually charged.
3. Type the stamped tare (the empty weight on the cylinder collar). The screen shows Stop filling at — the gross weight to stop at.
4. Fill until the scale reads that number, then Charge. The receipt prints the net kilos and the rate.

Manager PIN

Deposit return

The customer brings the cylinder back; you give back the deposit — in cash, as credit on their account, or by JazzCash. The empty goes back into your stock.

1. Select Deposit return and search the customer by name or phone. Every customer holding cylinders is listed with the deposit they paid.
2. Pick the customer, then check the cylinder: Good · full refund or Damaged · deduct. For damage, type the deduction and the reason — the reason prints on the slip.
3. Choose Refund as: Cash, Account credit or JazzCash.
4. A manager enters their PIN, then press Refund Rs …. A refund slip (RFD-…) prints for the customer to sign.

80 mm printer

Receipts and slips

Your usual receipt printer prints everything. LPG receipts add what an LPG customer expects to see.

Owner · each OGRA notice

Today’s rate

One number sets every refill price. When OGRA notifies a new price, change your rate once and every size, on every till, the storefront and WhatsApp orders, updates together.

1. Open Today’s rate in the dashboard menu. The dark card shows the OGRA notified price for the month; Use OGRA rate copies it.
2. Type your selling rate per kg. Keep Round prices to the nearest Rs 1 ticked so prices land on whole rupees.
3. Read What changes when you apply — old price, new price and the difference for each size.
4. Press Update N prices. Orders already placed keep the price they were placed at; deposits and accessory prices don’t change.

Owner · daily

Cylinders and the plant

The Cylinders page counts every cylinder you own: filled in the shop, empty in the shop, at the filling plant, and with customers on deposit.

1. Send empties to plant when the truck leaves: type how many of each size. They move from “Empty” to “At plant”.
2. Receive filled when the truck comes back: type what arrived (and the cost per cylinder if you track it). They move from “At plant” to “Filled”.
3. Watch the warning under the table — it names any size below its reorder level.
4. Customers holding cylinders shows who has your cylinders, the deposit held, and Reminder due when a regular refill is late — a good list to call or message.

Each customer’s profile also shows the cylinders they hold and their deposit, next to their orders.

Cashier

Shift, phone, and when the internet drops

Shift and reports

Open the shift as usual. More ▾ in the header holds Close shift, the X and Z reports, Cash drop, Expenses and Find order. Deposits you take in cash are counted in the drawer as cash in; they are not sales, so they don’t raise your sales total or tax.

On a phone

Same five jobs: the modes become a row of chips, sizes sit two across, and the order and Charge live in the bottom bar.

No internet

Refills, cylinder sales and fills keep working and are sent the moment the connection is back. Deposits and deposit returns need internet — their buttons say so. If the till starts while offline, it uses the last saved rate and stock and marks them “offline”, so check the rate before a big sale.

Troubleshooting

Quick answers